Commendation
To: Compass India Inc
Subject: Thank You
Dear Durjay,
I trust you are well. I have been meaning to write to you for a while to congratulate you on the excellent organisation you have created!
My wife Beatriz and I had a very pleasant experience during our short tour with Compass. As an entrepreneur myself, I can appreciate the effort put into all the processes that ensure that your clients are satisfied. Once again well done for creating such a fine organisation.
Please convey my regards also to all the fine people within Compass who made our trip truly memorable.
Best regards,
Anjan
To: Shweta Seth
Cc: Rebecca Sloan
Subject: RE: Greetings from Compass India!!!
Shweta,
I’ve been meaning to write to thank you for all to did to make our trip possible, but have gotten distracted with away from it each time I sat down to type out a note. We are happy to supply a comment for Compass as we truly could not have managed the trip without you.
“Although we have traveled as a family internationally several times, planning our trip to India quickly became an intimidating exercise. Once we found Compass India, however, the stress and uncertainty associated travel in India quickly dissipated. They allowed us to customize our itinerary and select options from their informed selections of stops, sightseeing and hotels. It was very comforting knowing that we would find things as represented once our trip got underway. Two things were especially rewarding in our dealings with Compass. One, the car, driver and tour guides were all beyond expectations. While planning, we felt like this was really extravagant, but once we got there it proved to be a necessity. We learned so much and were able to focus on all the beauty and fascination of India and not how to get to the next stop. Secondly, when faced with a 12+ hour train delay, which turned out to be a canceled train altogether, the Compass Team went to work and found a solution that resulted in virtually no delay and more importantly no missed stops on our itinerary. Had we been on our own, I’m sure we would have blown two of our 16 days in country, not to mention the likely divorce proceedings that would have followed from all the stress and venting! Joking aside, having Compass and their team looking out for us, allowed us to enjoy being together as a family in one of the most enriching environments possible, creating memories that we will cherish for the rest of our lives.”
“Compass was great! Just the right level of assistance and care…there when you need them, close at hand when you don’t. They made our trip to India more than we could have hoped for”
I hope those comments help. Not for your web site or marketing efforts, but I want to make special mention of the driver and tour guide we had for 12 of the 16 days. Meenu, our drive, was more than we could have ever hoped. He was focused, attentive, and skilled. We never doubted his ability to negotiate every possible object on the road way, animate or inanimate! He was also just a wonderful person with a great personality and sense of humor that we enjoyed throughout the trip. Surendra, our guide, was so far beyond belief, we must say thank you to whoever assigned him to us. He was so well informed, so helpful, so unobtrusive and such a wonderful person that we felt as though he was and is a member of family. We witnessed so many other guides that just didn’t seem to be of the same caliber and could not have imagined spending 12 days with them. With Surendra, and Meenu, the 12 days flew by and we never once grew tired of their company. Please pass these comments on to the person at Compass that coordinates the drivers and guides so they know how special each of them are.
Well, we only saw a small part of India, so hope to find time to return. We’ll certainly be in touch if/when we do.
Regards,Charlie Sloan & Family
...“Although we have traveled as a family internationally several times, planning our trip to India quickly became an intimidating exercise. Once we found Compass India, however, the stress and uncertainty associated travel in India quickly dissipated. They allowed us to customize our itinerary and select options from their informed selections of stops, sightseeing and hotels. It was very comforting knowing that we would find things as represented once our trip got underway. Two things were especially rewarding in our dealings with Compass. One, the car, driver and tour guides were all beyond expectations.
“Compass was great! Just the right level of assistance and care…there when you need them, close at hand when you don’t. They made our trip to India more than we could have hoped for”
From
Charlie Sloan & Family , United Kingdom
Wednesday, February 11, 2009 2:10 AM
To: Shweta Seth
Cc: Charlie Sloan
Subject: RE: Greetings from Compass India!!!
Shweta - I echo Charlie's comments. As you may recall, I had a certain amount of anxiety about traveling with our two daughters, particularly after the tragedy of Mumbai. Your reassuring words alleviated all my concerns and made us realize this was a trip that we had to take - and we are so happy we did. The beauty of India and its people will stay with us all for the rest of our lives. Thank you!! Becca Sloan
...The services rendered were excellent. Sanjay and Shweta were prompt and efficient, and they easily tailored my programme to suit my choices. They were also flexible enough to accomodate last-minute changes to my itinerary.
All the liason people at different locations in Rajasthan and Varanasi were professional.
From
Rajan Parrikar, USA
Well we have settled back home now after our wonderful journey through India with Compass. I would just like to thank you for the excellent organisation of the trip. Everything went very well and in most places exceeded our expectations.
Our driver in northern India, Vikram was absolutely wonderful. He looked after us incredibly well and we are very grateful to him. He was always prepared to do an extra bit for us. This was especially appreciated on Christmas day when he turned up with flowers for us all. He always drove safely and kept the car clean. We are very grateful to him for making that part of the trip so smooth. We would definitely recommend him to people.
From
Rogers,
We would like to thank you and all your collegues for the great support you gave us in organizing our tour in Rajasthan, Mumbai and Kathmandu. I do travel a lot and, based on my experience, you and all Compasstour people are really the best travel agents I ever met! A special thank from all the four of us to Mr Beer, our driver:he was really helpfully, very collaborative and always on duty, he did a fantastic job! We are now thinking to visit soon South India and Laccadive Islands,as soon as we have the dates for our trip we will contact you again. We wish you all the best,
From
Elisabetta, Giuseppe, Cristina and Luca, Italy
...The monuments we saw were outstanding. Hopefully more tourists will be able to enjoy them soon. Gwalior Fort/Orchha/Shivpuri/ Sanchi/Bhimbetka and Ujjain were all well worth visiting. It would have been nice to have a guide in Shivpuri as the gentleman who showed us around had minimal English skills. The other guides seemed very knowledgeable and we enoyed each of them. Oh also Deeg was really nice, I'm so glad we were able to see it. There were a few concerns.
From
Barb, USA
...have to say, on behalf of my whole family, that the tour was amazing.
We all had such a blast and were just glowing with praise. We espeically loved our driver Mr Muni as well as Mr Om Prakash in Mumbai.
He had our sides aching with laughter. The whole Compass team was so wonderful and accomadating.
From
Ginni, Canada
...Want to take the opportunity to thank you for your help in planning a wonderful holiday in India.
There were many highlights. Compass looked after us very well in all stops. The accommodation you chose was excellent…especially City Palace Udaipur…amazing!
The activities were well chosen by you and well paced the car was SO clean and comfortable, and the driver outstanding...he deserves a special mention
From
Sharon, Australia
Your organization of our trip was impeccable. We saw everything we planned to see and had a lot of fun doing it despite somewhat going over our budget. This was my second visit to India, with the first one to the south part of the country in 1991. Our trip to Rajasthan this year was so superior in avoiding travelers' wear-and-tear that I wouldn't even consider further India excursions without prior contacting Compass India Inc. I have highly recommended your organization to all my friends and colleagues.
From
Mark Ros, USA
First: many compliments to Compass company for the perfect tour that we have done in Rajasthan. You have a very good organization. Every thing was like we wished: good hotel, exceptional driver (always attentive, kind and punctual), perfect assistance. I'll get again your organization when I'll come again in India, I hope soon.
From
Emilio Radice, Italy
I would like to thank you and the Compass team for the very enjoyable trip to India we had in Feb/07.
The car, the driver (very nice person), the hotels, the flights - everything went smoothly with the help of the agents.
From
Magda, Israel
I can sum up our experience in three words, EXCELLENT, EXCELLENT & EXCELLENT. Durjay's services, assistance with hotel choices, drivers, etc. were perfect. We are thinking of another India holiday this fall and would use Compass holidays. If you need any further information please feel free to contact me.
From
Lawrence Cohen Cohen & Chasse , Canada
Thank you very much for organising our tour through Rajasthan. We liked the Heritage Hotels you have chosen for us.
Our driver Kuldeep and his help Balseet were excellent, very cautious and no minute we were afraid of his driving, even there was much traffic and two-way traffic.
We will not forget our guides we had in Fathepur Sikri, Jaipur, Jodhpur and Jaisalmer. They all know the history of their monuments and we learnt many things.
We can warmly recommend all persons, who “took care of us” and who gave us also the feeling being a welcomed guest.
From
Franz Mairinger, Germany
...Started from Delhi’s airport until Bhairahawa’s airport in Nepal, the trip was really smooth and some parts were exciting too.
How lucky I am to get such very good driver like Govind from Varanasi all the way to Nepal.
I would give him an excellent score from the way he drove the car, the way he talked to everybody and the way he served us for almost 9 days passed thousands kilometers on both good and bad road.
If one day I have chance to visit India for Buddhist pilgrimage again, I will choose him as my driver for sure.
Also special thanks to Misra (Guide at BodhGaya) for his knowledge about Buddhist history and important places.
From
Senahadi, Indonesia
Jim and I had a wonderful time - and not for a moment were we unhappy with any of the decisions you had made for us.
We found our accommodations very good - some really excellent ,and worthy of mention for that is Jas Vilas in Agra - a lovely place to stay. Everywhere else was as we had hoped, and we enjoyed the heritage places too.
It was great to be greeted by a Compass representative wherever we went, and to know that we could call on them if necessary .
Our drivers were excellent. Mahesh, Lahar in Rajasthan, and Denisen in Kerala were all very courteous, punctual, and looked after us well.
And many thanks to you and your team too. We have had an experience to remember for the rest of our lives, and you and Compass Tours made it as easy for us as it could possibly be.
From
Susan and James Edge, New Zealand
>> Country-United-Kingdom 2007-04-17
Mark Poppenwimer,
Dear Shweta,
Each area we visited was so special and unique. Each Compass India representative met us upon our arrival at each destination. It was comforting to know someone was looking out for us. The Compass India representative in Ranthambhore was by far the best representative we met.
From
>> Country-United-Kingdom 2007-01-07
Graham and Debi Evans,
Dear Varsha,
The hotels and tours all worked out very well indeed....We particularly enjoyed our stay at the Meridien in Jaipur with its Gala Dinner for New Year's Eve, and enjoyed the peace and quiet and beautiful setting of Dev Villas
>> Country-Canada 2007-03-05
Paul Saint-Denis,
Hello Ms Seth,
I wanted to thank you and your company for having organized a splendid tour of your country. The service your company provided was first rate. I will not hesitate recommending your company to anyone who wishes to visit India.
Want to capture many such extraordinary moments in Indian Wildlife ! Photograph a Tiger in ambush - about to make a kill of some unsuspecting prey or Rhino hidden in tall grass not liking your presence while you are enjoying your Elephant Safari.